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Adyen

Adyen

Overview

What is Adyen?

Adyen is a payment gateway software solution offered by Adyen.

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Recent Reviews

Why choose Adyen

9 out of 10
April 10, 2024
We use Adyen for processing payments worldwide on our e-commerce website and in our physical stores, where we use Adyen's POS terminals.
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Payments guru!

9 out of 10
April 04, 2023
Incentivized
<ol><li>Makes it easy to integrate with drop-in components.</li><li>The reporting dashboards provides all the insights you need to review …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 6 features
  • API or SDK (9)
    8.7
    87%
  • Recurring Payment Support (9)
    8.3
    83%
  • Billing and Invoicing Support (9)
    8.2
    82%
  • Fraud Detection (9)
    8.2
    82%

Reviewer Pros & Cons

View all pros & cons
Verified User
Employee in Product Management
Consumer Goods Company, 1001-5000 employees
Verified User
C-Level Executive in Information Technology
Machinery Company, 1001-5000 employees
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Pricing

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Adyen

Adyen

N/A
Unavailable

What is Adyen?

Adyen is a payment gateway software solution offered by Adyen.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.adyen.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

7 people also want pricing

Alternatives Pricing

Stripe Payments

Stripe Payments

$0.02
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What is Stripe Payments?

Stripe is a payment gateway software solution which supports a range of payment related needs such as subscription management and recurrent billing via Stripe Billing, integration with third party payment services via the Stripe Connect API, assistance starting an Internet business which accepts…

PaySimple

PaySimple

$59.95
per month
What is PaySimple?

PaySimple is a payment gateway software solution offered by PaySimple.

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Features

Payment Gateways

The technology used to accept credit cards, debit cards, and other payments from customers.

8.5
Avg 5.5
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Product Details

What is Adyen?

Adyen provides end-to-end payments, data, and financial management, to enable users to manage fraud at scale. Adyen aims to protect the user's business by detecting and responding to fraud without impacting real transactions. Coupled with its machine learning technology, Adyen ultimately helps to protect businesses from fraud, provide customer-friendly authentication, and increase approval rates.

Use cases:
  • Expand business. Add more payment methods and grow into new markets with local acquiring.
  • Connect online and offline. Create superior customer experiences across many different channels. Lets customers pay wherever and however they prefer.
  • Uncover areas for growth. Offers a deeper understanding of a business's global payment data. Adyen’s data ecosystem reveals opportunities to grow.


Adyen provides businesses around the world with end-to-end payment capabilities, data enhancements, and financial products. Adyen boasts users among companies like Facebook, Uber, H&M, eBay, and Microsoft.

Adyen Video

Every payment is a customer

Adyen Competitors

Adyen Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Adyen is a payment gateway software solution offered by Adyen.

kevin., Visa B2B Connect, and Finix are common alternatives for Adyen.

Reviewers rate Payment Form Acceptance highest, with a score of 9.1.

The most common users of Adyen are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(35)

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
April 10, 2024

Why choose Adyen

Verified User
Employee in Product Management
Consumer Goods Company, 1001-5000 employees
Score 9 out of 10
Vetted Review
Verified User
Use Cases and Deployment Scope
We use Adyen for processing payments worldwide on our e-commerce website and in our physical stores, where we use Adyen's POS terminals.
Pros and Cons
  • Account management
  • Payment processing
  • User friendly
  • Easy integration
  • Response time
Likelihood to Recommend
I recommend Adyen to any business looking for a payments service provider which has omnichannel capabilities and a great catalogue of payment methods.
Adyen Feature Ratings
Payment Gateways (6)
100%
10.0
Fraud Detection
100%
10.0
API or SDK
100%
10.0
Recurring Payment Support
100%
10.0
Billing and Invoicing Support
100%
10.0
Global Support
100%
10.0
Payment Form Acceptance
100%
10.0
Return on Investment
  • Helped improve conversion
  • Improved UX
  • Easy expansion to new markets
  • Easy new payment methods enablement
Reliability and Availability
9
Adyen is always available to respond to our queries. However, sometimes they take a long time to provide an answer.
Centralized Payments
With Adyen’s cross-channel payments, we were able to implement and develop our omnichannel strategy, allowing customers to pay in store or online without any friction.
September 06, 2017

Adyen and Customer Service activities

Verified User
Advisor in Customer Service
E-Learning Company, 11-50 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
In our company, we use Adyen to manage payment done by card and auto/renewals. It is used in customer support to manage payments, failed transactions and cancel old auto-renewals when the accounts are not migrated into our new CRM. It is mainly used for billing and payments information and eventually from the CS department and from the finance one. It is the tool we use to recall payments done by credit card when the information is not registered in our main CRM system.
Pros and Cons
  • Reckon genuine payments and trust list user when they cannot pay with their credit card.
  • Cancel payment details to avoid auto-renewals.
  • Refund payments in one click to the original source.
  • When looking for payments details such as last 4 digits card (for instance), it would be great to display more details about the transaction in the results, as the full name of the card holder.
  • The layout is not the best one. There is a lot of room for improvement when it comes to website design.
  • A functionality to disable the credit card details instead of deleting it at all.
Likelihood to Recommend
Adyen is a good tool to manage payments and to switch between different currencies. Easy to understand, despite the poor design, it allows you to manage payments and billing easily. It is pretty useful to refund payments and check the status of refused one. You can trust list users and allow them to pay when they got locked by the system for any reason, or you can understand if the reason for rejection is due to an issue on the user side and advise accordingly.
Return on Investment
  • I cannot see any negative impact.
  • It is good to synchronize the payment details that come from Adyem in our CRM and this allows us, now, to manage refunds and subscriptions in there and get any action done in real time and recorded in all the platforms.
  • Quick and reliable it is a good tool to be used for managing and checking credit card transactions details.
Alternatives Considered
I have used several tools to manage billing and payments in my job. It was not my choice in my company to use Adyen but we are pretty happy with it. It can be integrated very well with the other tools we use in our job and it is reliable and safe.
Other Software Used
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